Frequently Asked Questions

Everything you need to know about shopping with TOC Supplies.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please use our online portal to start a return.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but we have a 1-hour window for changes or cancellations. Please contact our support team immediately if you need assistance.

Are your materials sustainably sourced?

TOC Supplies is committed to ethical fashion. We partner with manufacturers who prioritize sustainable fabrics and fair labor practices across the supply chain.